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Create omnichannel applications – mobile, web, chat, voice, or AR/VR – with perfect-fit experiences that exceed your customers’ expectations.
Out-of-the-box software packages are normally difficult to tailor, but if you build your own solution, you can customise it whenever you need, using low-code.
Consolidate multiple systems into a single mobile and web application, reduce paper-based processes, decrease service times and improve employee satisfaction.
Provide your field teams with mobile applications that are intuitive, and offer a superior user experience. Ramp-up times are faster, and all the information needed is at their point of service.
Using OutSystems, you can create, manage and maintain complex software solutions with a small team of developers and eliminate unnecessary subscription costs.
Relying on an off-the-shelf solution means your offering is no different to that of your competitors. Create a unique competitive advantage by building a tailored solution.
As your customers’ needs evolve, so do the channels and devices you need to be on to interact with them. Off the shelf solutions (COTS) often fall short keeping up with this level of change. Your field agents and contractors require a single solution that is easy to use and helps accomplish successful first-time visits.
With OutSystems you can quickly build multi-channel applications for all your stakeholders – for any device or operating system – in a matter of weeks regardless of process complexity. Using our modern application platform you can rapidly create applications to:
Many of our Field Service Management customers have had success building software to:
This has dramatically increased their customer satisfaction/productivity and differentiated their offering from their competition.
Customers are used to one-click purchases, same-day delivery and expect a flawless user experience regardless of what device they are using. They want to interact with a call center agent, chatbot, or field agent on their channel of choice.
Field agents require highly intuitive applications that allow them to complete work orders quickly and efficiently. Using OutSystems, PhoenixDX helps Field Service companies to quickly deliver multi-channel applications that satisfy customers and make agents more efficient.
You don’t need to develop applications from scratch. PhoenixDX and OutSystems have extensive customisable solutions built to integrate into your application and speed up development.
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