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Deliver digital success through great user experience

Enterprise UX uplifts that improve usability, adoption, and retention.

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Make every user interaction feel effortless

Increase user engagement, satisfaction and ROI

Make your UX a competitive advantage

Trusted by Australia's leading organisations

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Our work

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A universal portal with a seamless self-service experience delights loan customers

One of Australia’s largest non-bank lenders creates a unified portal with a sleek UX, enabling customers to easily self-manage their loans.
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A UX research project assesses viability of a broker marketplace solution

Company investigates the feasibility and potential return of a proposed solution to determine whether to invest and bring it to market.
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A tablet-based solution with an intuitive user interface empowers security officers

The application digitalises a security company’s field operations, enabling security officers to make records of escorted transfers with ease and speed, on and offline.

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Revamped application with an enhanced user experience improves productivity and customer service

A solution rapidly built during the pandemic was extended and revamped to better respond to user needs and deliver a superior experience.
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What we do

We design intuitive, scalable digital products that simplify complex business problems. From ideation to delivery, our human-centred design approach is practical, agile, and deeply collaborative.

UX Design

We map out user journeys, streamline workflows, and create intuitive interactions using user flows, information architecture, wireframing, and rapid prototyping aligned with your business goals.

User research

Through interviews, usability testing, and data-driven insights, we uncover your users’ needs, pain points, and behaviours. This foundation ensures we design products that truly resonate with your audience.

Design workshops

Facilitated workshops like MVP Prioritisation, Business Model Canvas, and User Journey Mapping help bring clarity and focus across stakeholders.

UI Design

We create visually engaging user interfaces that enhance usability, reinforce brand identity, and ensure accessibility from desktop dashboards to mobile apps.

Heuristic Evaluations & UX Audits

Our experts conduct heuristic evaluations to spot UX friction points and recommend actionable improvements, helping you optimise user flows and increase product adoption.

Design Systems & UI Toolkits

We build flexible design systems and component libraries that empower developers to deliver consistent and on-brand experiences.

Product Lifecycle UX Support

From discovery through to MVP validation, we stay embedded in your product teams to ensure design continues to deliver business value throughout the lifecycle.

Our process

We partner with your team, delivering deep UX design expertise to co-create user experiences that set your application up for success.

We listen

to better understand your business and customers. We help shape your ideas based on actionable insights.

We listen

to better understand your business and customers. We help shape your ideas based on actionable insights.

We research

to discover what market leaders and competitors are doing. We help you overtake and get ahead.

We listen

to better understand your business and customers. We help shape your ideas based on actionable insights.

We research

to discover what market leaders and competitors are doing. We help you overtake and get ahead.

We design lean

because we know you need a return on your investment, fast. We help you make design decisions that will make a difference.

Meet our team

More than just designers, we’re your problem solvers and digital architects.

Robi specialises in end-to-end product development, transforming data-driven findings into tangible solutions that resonate with both users and organisations. Robi’s expertise spans user research, cross-team collaboration, ideation and feasibility analysis, ensuring every product outcome balances function and business value.

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Known for a passion for teamwork and a belief in facts over flash, he thrives in environments where practical creativity and collaboration turn overlooked opportunities into real-world innovations.

Favourite emoji: 🍍

My Superpower: Basically a digital mind-reader, minus the spooky music.

Favourite Movie: Oh, this is a tough one. You’re asking a certified sucker for a good story, cinematic eye candy, and a camera work so slick it makes him wanting to rewinding to appreciate a zoom. My taste swings all over the place from sci-fi epics to anime masterpieces, or basically anything that emotionally throws me around like a roller coaster. So… picking one? Ehh, I’ll just pretend I’m deciding and never actually commit.

Fun Fact: Recently become a bouldering enthusiastic. Actually, it’s become more of an obsession.

Robi Muñoz

Lead UX Designer

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Matt brings seasoned experience across IT strategy, product development, and digital transformation. He specialises in creating intuitive and engaging digital experiences that align with user needs and drive business outcomes. With a strong focus on data-driven insights, Matt delivers impactful, user-centred solutions.

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Favourite emoji: 🍍

My Superpower: Basically a digital mind-reader, minus the spooky music.

Favourite Movie: Oh, this is a tough one. You’re asking a certified sucker for a good story, cinematic eye candy, and a camera work so slick it makes him wanting to rewinding to appreciate a zoom. My taste swings all over the place from sci-fi epics to anime masterpieces, or basically anything that emotionally throws me around like a roller coaster. So… picking one? Ehh, I’ll just pretend I’m deciding and never actually commit.

Fun Fact: Recently become a bouldering enthusiastic. Actually, it’s become more of an obsession.

Matt Holihan

Senior UX Designer

Linkedin-in

Vincent brings 17 years of experience design, delivering user-focused solutions that drive business success. He takes a creative approach to design, crafting visually pleasing and detail-oriented products. Vincent has worked across a range of industries, including finance, media, wagering, and artificial intelligence.

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Known for a passion for teamwork and a belief in facts over flash, he thrives in environments where practical creativity and collaboration turn overlooked opportunities into real-world innovations.

Favourite emoji: 🍍

My Superpower: Basically a digital mind-reader, minus the spooky music.

Favourite Movie: Oh, this is a tough one. You’re asking a certified sucker for a good story, cinematic eye candy, and a camera work so slick it makes him wanting to rewinding to appreciate a zoom. My taste swings all over the place from sci-fi epics to anime masterpieces, or basically anything that emotionally throws me around like a roller coaster. So… picking one? Ehh, I’ll just pretend I’m deciding and never actually commit.

Fun Fact: Recently become a bouldering enthusiastic. Actually, it’s become more of an obsession.

Vincent Vergara

Senior UX Designer

Linkedin-in

A best-in-class UX with an intuitive UI that is easy to navigate by field officers, making it quicker and easier for them to log activities.

Leading Australian Security Company

Our vision was to give our customers the ability to self-serve online in their own time, when and where they wanted, from their first conversation with us all the way through to their last, when they pay off their loan, and to do this in a beautiful, frictionless way. Thank you PhoenixDX.

Digital Product Leader
Leading Non-bank Lender

Demystified assumptions and aligned proposed solutions with specific needs and requirements.

Financial Services Company

Our vision was to give our customers the ability to self-serve online in their own time, when and where they wanted, from their first conversation with us all the way through to their last, when they pay off their loan, and to do this in a beautiful, frictionless way. Thank you PhoenixDX.

Digital Product Leader
Leading Non-bank Lender

We help you deliver better results through great experiences.

Need a digital solution tailored to your needs?

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Level 32, 101 Miller Street

North Sydney NSW 2060

Melbourne

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Level 35
477 Collins Street
Melbourne VIC 3000

Brisbane

Santos Place 

Level 27/32 Turbot St, 

Brisbane City QLD 4000

Manila

Philippine Stock Exchange Tower BGC, Level 24, 
Manila 1634
Metro Manila Philippines

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