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Procurement solution with great UX boosts productivity

A procure-to-pay portal for a leading property company streamlines supply processes and transforms the employee experience.

8 weeks

to complete the portal

5 developers

from the PhoenixDX team

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60% faster processing with streamlined workflows

Intuitive user experience boosts employee satisfaction and productivity

Scalable solution reduces risk and supports digital transformation

This project kick-started the company’s digital transformation, positioning OutSystems as the core platform and default frontend for all new customer, employee, supplier, and tenant apps – delivering a consistent, modern, and scalable digital experience across the business.

About the organisation

  • Industry :
  • Commercial Property

Our customer is a leading Australian commercial property company that owns and actively manages a diverse $34+ billion portfolio of Australian real estate assets, including high-quality retail, offices, logistics and student accommodation.

The challenge

The company’s legacy system for creating and processing purchase orders was developed on SAP Screen Personas, which was soon to be unsupported. The application was clunky, had performance issues and would only work on Internet Explorer. Remote access required a VPN, adding further friction. These limitations slowed critical supply management tasks – from onboarding new suppliers to tracking orders – impacting efficiency across the business. The company needed a modern solution that would speed up, integrate, and streamline their processes to increase employee productivity.

The solution

PhoenixDX conducted extensive user experience research to guide the design of the new application, ensuring every opportunity to optimise supply chain management was captured. Built using OutSystems, the solution transformed supplier management, purchase order processing, service receipting, and invoice tracking – dramatically enhancing both usability and productivity. With advanced search capabilities, personalised views through customisable display columns, and a streamlined workspace for quick access to routine tasks, the application delivers a modern, efficient, and intuitive user experience that allows employees to be more productive.

The results

  • Streamlines processing, delivering 60% time-saving when processing tasks.
  • Improves user experience with sleek and accessible user interfaces (UI) that increase employee satisfaction.
  • Increases productivity through sophisticated and centralised tools that allow staff to do their jobs more efficiently.
  • Reduces costs via intuitive user interfaces that minimise training needs and workflow automations that reduce admin burden.
  • Dramatically reduces risks with future-proof technology that gives total control over the evolution of their solutions.

Customer Success Stories

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