Rent roll approval application increases efficiency and accountability

Fast, easy-to-use and reliable solution automates and tracks rent roll process for global property management group.

The Challenge

This leading commercial property management company manages many commercial properties around Australia, and monthly rental invoices need to be generated for over 3,500+ tenant contracts.

Rent Roll Approval:

Building lease managers had to manually review tenant charges working off large printouts of up to 300 pages long (generated by Yardi’s CTI property management software). Any errors or required changes were manually marked up on these printouts and sent to another team for processing.

The report would have to be generated again and this process was repeated until all chargers were approved. This manual rent roll approval process was very time consuming and prone to errors.

The PhoenixDX Solution

Our customer decided to replace their existing property management software with a new application built in OutSystems integrated with their existing SAP platform. The new application automated the review and approval process. Once approved, the system automatically sent the rent roll to SAP for billing, streamlining the entire process.

Main features:

 

  • Building managers can easily filter and search contracts and corresponding charges using sophisticated filters. 
  • A dashboard provides an overview of their progress through the rent roll contracts and current approval status. 
  • Approvals can now be done by clicking a box rather than highlighting a printout, and changes can be easily tagged for review. 
  • Administrators can allocate Building managers appropriate access only to the buildings they manage. 
  • Users can make batch changes to charges for single or multiple tenants with a single click. 
  • Users can generate and share summary and detailed reports. 
  • An automated workflow ensures all charges are verified and that approvals are obtained. 
  • Required documentation is automatically generated as a PDF document and can be downloaded, shared and archived for auditing purposes.
Rent Roll Approval:

This significantly improved the user experience for the building lease managers and dramatically reduced errors and double handling of information. This allowed them to review and correct monthly charges easily.

The Benefits

This leading commercial property management group now has a fast, easy-to-use and reliable solution that automates and tracks their rent roll process:

More Success Stories