Enterprise-grade digitalised workflows for lease and CAPEX approval processes

Smiling businessman

Vicinity is a property management company that owns and manages some of Australia’s most recognisable and loved retail destinations, including the iconic Chadstone in Melbourne and the Queen Victoria Building in Sydney. The organisation has 60+ retail assets under management, with over 7000 retail tenants and 400+ million annual customer visits. “>”>The Challenge The company […]

Real-time events management interface enhances community engagement

Man holding a phone and browsing a community event app

The fast-paced global consulting organisation supports over 40K community members across 19 countries, providing a range of business advisory, consulting and training services to help them maintain a competitive edge. “>”>The Challenge Events are crucial for the community members to engage, so the organisation regularly stages get-togethers, ranging from small meetings to large conferences. Despite […]

UX Research & Discovery Project – Broker Aggregator Marketplace

Broker Aggregator - Feature Image - PhoenixDX

A well-respected player in the Australian mortgage space, the company specialises in delivering comprehensive mortgage processing and administration services via innovative technology solutions. The company is owned and backed by a Fortune 500 company. “>”>The Challenge The industry-wide processes for validating mortgage broker accreditations were time-consuming. The company sensed the potential to introduce a broker […]

A music-sharing app connects a community and generates revenue

Tablet showing music-sharing app built by PhoenixDX using OutSystems

The fast-paced global consulting organisation supports over 40K community members across 19 countries, providing a range of business advisory, consulting and training services to help them maintain a competitive edge. “>”>The Challenge Music is important to the group’s global community. However, they could not easily share music, including songs produced by famous artists and their […]

Customer credit profile solution dramatically improves customer management

Our customer is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services. “>”>The Challenge The company was in the process of transitioning its legacy systems to modern applications that take advantage of the latest technologies. Although they introduced a new enterprise resource planning (ERP) system, the solution didn’t feature a […]

Case management application streamlines processes from days to minutes

Optus CM

Our customer is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services. “>”>The Challenge The company introduced a new ERP to replace the company’s billing system. Although the ERP featured a case management (CM) module, it wasn’t fit for purpose. The module was non-configurable, meaning any changes to the organisation’s […]