PhoenixDX wins OutSystems award for outstanding customer success

PhoenixDX received the OutSystems Partner of the Year 22 Award for the Highest CSAT last week at the OutSystems InStep Conference in Phuket.

PhoenixDX wins OutSystems award for outstanding customer success

The OutSystems customer satisfaction (CSAT) ranking is based on an email survey that allows customers to rate OutSystems partners on a scale of 1 to 5 stars for individual projects. PhoenixDX is currently ranked #1 in Australia, # 3 in APAC and #6 globally on this measure. 

The OutSystems Highest CSAT award is the genesis of recognition PhoenixDX has received from our customers for the amazing software we have delivered over the past year. We have decades of OutSystems expertise in enterprise companies, and we employ 6 OutSystems MVPs (Most Valuable Professionals) in the ANZ region. 

“There is no better accolade than to receive high praise from our customers. This tells us we are genuinely making a difference for companies that aim to build innovative digital solutions to solve their most pressing business challenges. I am extremely grateful to OutSystems for this award and the PhoenixDX team who - through care, dedication and co-elevation practices - go the extra mile to deliver mission-critical custom software that comprehensively meets our customers' needs. Thank you.”

– Pedro Carrilho, Managing Director & Founder of PhoenixDX


An official OutSystems partner since 2016, our work with the OutSystems platform has been recognised annually since 2018, including OutSystems Partner of the Year in 2020, 2021 and 2022. 

At PhoenixDX, we leverage the OutSystems platform to develop enterprise software that exactly fits our customer’s needs – for a fraction of the cost, time and risk of traditional software development. From digital customer and employee experiences to core systems, PhoenixDX helps IT Leaders deliver enterprise-grade digital solutions that improve business efficiency, enable continuous innovation, streamline operations and help them differentiate their products and services.

Due to our focus on positive customer outcomes, our customer relationships often span many years across multiple projects. As one of our customers reflected:

“We already had tremendous success building an application with PhoenixDX using the OutSystems platform. So we felt totally confident to partner with them again to create another game-changing app.” Assistant General Manager IT, Integrated Services Provider

“We already had tremendous success building an application with PhoenixDX using the OutSystems platform. So we felt totally confident to partner with them again to create another game-changing app.”