PhoenixDX is one of Australia’s fastest-growing digital innovation companies. We specialise in rapid application development using the latest low-code enterprise software development platform, modern techniques and top talent.
Give the best service desk to your users with a flexible, complete, robust and scalable operating model designed for your applications’ ecosystem.
With a dedicated team proactively and reactively taking care of issues left behind during development processes, you can turn technical debt into improvement opportunities as application portfolios evolve.
Without real usage, you can’t be sure your applications are achieving optimal performance. It’s only when applications go live, roll out and reach full adoption that they can be monitored and tweaked to ensure they reach peak performance.
Your return on investment (ROI) and long-term outcomes can only reach their potential if you continuously improve your applications’ performance, service and adoption.
IT teams are often extremely busy trying to clear their backlog and working on new solutions – they have little bandwidth to support the applications under their responsiblity. They need to focus on the tasks that matter and drive innovation.
However, without proper proactive monitoring and performance management, small issues can quickly develop into major problems impacting solution performance, user experience and adoption, and return on investment (ROI).
To support your OutSystems applications, you need a specialised team to underpin and reinforce your service desk and proactively keep your systems at peak performance. We can do this for you.
PhoenixDX offers a flexible and scalable menu of service lines to provide you with preventative, corrective and evolutive support and maintenance services for your OutSystems platform and hosted applications.
You can use an allocation of agreed managed services hours to gain access to:
