Increase competitive advantage by offering customer portals with full self-service capabilities
Deliver intuitive user experiences that improve customer satisfaction
Enhance employee experiences, boosting employee efficiency and productivity
Deliver applications that perform seamlessly on any device
Unify and streamline processes across multiple systems
Unlock analytics benefits from data previously confined to data silos
Reduce costs associated with workaround manual processes and double-handling
Improve governance and compliance via traceable processes
The main challenge is unifying the experience
Most companies have multiple core systems to support their primary business functions. Yet, no individual system can meet all a company’s required functionalities or offer the capabilities to integrate easily with other systems.
As a result:
- Customers must use multiple channels and spend too much time obtaining the service they need, creating a poor customer experience and reducing customer satisfaction.
- Employees have to use multiple systems to execute tasks, creating double-handling and reducing efficiency.
- The lack of functionalities in existing systems leads to workaround manual processes, ghost IT, increased errors, a lack of management and oversight, and poor data gathering for analysis.
Why OutSystems for
unified user experience
OutSystems is true low-code. The AI-powered low-code platform can sit on top of all core systems, unifying user experiences in one application. By using OutSystems, organisations can:
- Deploy applications for web, Android, and IOS from a single source of coding, using one platform and visual language for everything
- Protect the integrity of their core systems by avoiding customisation
- Integrate new apps easily with any existing system
- Deliver a pixel-perfect smooth experience on any device
- Automate and speed up the development process
- Develop applications that are agile to scale, modify, and deploy
- Reduce development and maintenance costs and avoid technical debt
