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Enhance your user experience and productivity with unified front-end applications

Create mobile and web interfaces across multiple systems that empower your customers and employees to self-serve, unify processes and bridge data silos using any device.

Increase competitive advantage by offering customer portals with full self-service capabilities

Deliver intuitive user experiences that improve customer satisfaction

Enhance employee experiences, boosting employee efficiency and productivity

Deliver applications that perform seamlessly on any device

Unify and streamline processes across multiple systems

Unlock analytics benefits from data previously confined to data silos

Reduce costs associated with workaround manual processes and double-handling

Improve governance and compliance via traceable processes

The main challenge is unifying the experience

Most companies have multiple core systems to support their primary business functions. Yet, no individual system can meet all a company’s required functionalities or offer the capabilities to integrate easily with other systems.

As a result:

  • Customers must use multiple channels and spend too much time obtaining the service they need, creating a poor customer experience and reducing customer satisfaction.
  • Employees have to use multiple systems to execute tasks, creating double-handling and reducing efficiency.
  • The lack of functionalities in existing systems leads to workaround manual processes, ghost IT, increased errors, a lack of management and oversight, and poor data gathering for analysis.

Why OutSystems for
unified user experience

OutSystems is true low-code. The AI-powered low-code platform can sit on top of all core systems, unifying user experiences in one application. By using OutSystems, organisations can:

  • Deploy applications for web, Android, and IOS from a single source of coding, using one platform and visual language for everything
  • Protect the integrity of their core systems by avoiding customisation
  • Integrate  new apps easily with any existing system
  • Deliver a pixel-perfect smooth experience on any device
  • Automate and speed up the development process 
  • Develop applications that are agile to scale, modify, and deploy
  • Reduce development and maintenance costs and avoid technical debt
OutSystems Low Code Platform
Learn more about OutSystems

Shortfalls of other approaches

While many commercial off-the-shelf (COTS) software solutions market themselves as low-code, Gartner categorises them as "SaaS extension low-code." These solutions are not ideal for creating a unified customer experience, as their low-code tools are primarily designed to extend their existing system. According to our customers, these capabilities are often basic and insufficient for many use cases, falling short of delivering a cohesive experience. As a result, businesses frequently need to rely on traditional coding to achieve the desired outcomes. This leads to heavily customised COTS solutions, which compromise system integrity and make future upgrades more complex and costly.

Get inspired by our customer success stories

[WEBINAR] From Legacy to Modern - How AI Is Transforming Modernisation Projects: Watch real examples of AI-powered analysis and documentation including a demo of AI-powered modernisation tools.

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