Enhance public sector service delivery with cost-effective digital solutions
Modernise legacy systems in months, not years
Digitalise processes end-to-end, streamlining service delivery
Enable digital self-service for citizens and employees
Deliver unified front-end applications that integrate seamlessly with core systems
Looking to transform your public sector operations?
Public sector operations share unique challenges
Governments face distinct challenges that set them apart from the private sector. Public sector departments and agencies are tasked with delivering essential services to the community while ensuring value for money. However, their unique demands and constraints often hinder their digital transformation journey.
- Large and complex operations supplemented by manual processes
- Legacy systems no longer fit for purpose, unsupported and plagued by technical debt
- Difficulty integrating disparate internal systems and data sources
- Fragmented services creating poor user experiences that lack self-service options
- Tight budgets with strict oversight and pressure to maximise existing investments
- Strict governance, complicated regulatory requirements and data privacy concerns.
How the public sector can drive efficiency and enhance service delivery for the community with PhoenixDX
Affordable legacy modernisation in months, not years
- Re-build bespoke core systems faster and for a fraction of the cost of traditional software development without disrupting operations.
- Adopt modern architectures that seamlessly integrate with your technology ecosystem to maximise existing investments.
- Deliver scalable solutions with the agility to grow and adapt to your operation’s changing needs and easily incorporate the latest technologies, including AI.
National Safety Regulator
This independent body quickly and cost-effectively replaced a 10-year-old core legacy system that offered a slow and fragmented user experience. The new scalable solution improves performance, provides a unified and consistent interface and delivers a vastly improved user experience, increasing productivity for regulatory staff and external users.
The OutSystems platform’s agility and modern architecture ensure scalability and easy integration of future enhancements. Further, it allows the organisation to build internal competencies and support many use cases without creating organisational complexity.
Digital end-to-end processes that maximise efficiency
- Eliminate paper, spreadsheets, double-handling and manual tasks by fully digitalising end-to-end processes across the organisation.
- Build mobile and web applications, workflows and rules engines, including automation, to improve performance and operational efficiency while leveraging your existing core systems.
- Make better decisions with the capability to easily share and analyse data.
Victoria Police
Victoria Police is partnering with PhoenixDX to digitise their penalty infringement notice system (PINS) using OutSystems AI-powered low-code platform. The project will equip frontline members with better tools to excel in their roles within the community.
The OutSystems platform empowers developers of all skill levels to build customised applications that automate unique cross-functional workflows, eliminating errors and repetitive tasks. Victoria Police can now tackle other use cases across the force for a fraction of the time and cost of traditional software development methods.
Cost-effective digital self-service for employees and citizens
- Quickly and easily build mobile and web front-end applications that integrate seamlessly with core systems, run smoothly on any device and unify user experiences, empowering employees and citizens to self-serve.
- Enhance employee experiences to boost productivity and deliver superior citizen experiences to improve engagement and satisfaction. Introduce additional services for the benefit of the community.
New Zealand Transport Agency
NZTA conducts around 185,000 driving theory exams annually. In partnership with PhoenixDX, the agency transitioned from its aging and unsupported national driver’s license testing system to a modern and agile cloud-based system built and maintained using the OutSystems AI-powered low-code platform.
With its extensive self-service capabilities, the new system allows testing agents to administer theory exams to citizens approximately 20% faster. With no vendor lock-in, NZTA can accommodate future changes, react to legislative adjustments, or simply add functionality whenever it needs to.
Transform government services, minimising TCO and accelerating time to value
Public sector organisations require unique, robust, secure, scalable and flexible solutions that maximise existing investments and deliver superior user experience and performance. PhoenixDX uses the OutSystems platform to optimise and automate software development. Using our approach, your organisation no longer needs an army of developers, countless tools and multiple programming languages. Now you can deliver mission-critical applications for millions of users in months, not years.
- Rapid development, 10x faster than traditional development approaches
- Cost-effective solutions that improve community services without sacrificing quality
- Reduces existing technical debt and avoids creating new technical debt
- Leverages the latest technologies including AI
- Pixel-perfect applications on any device
- Seamless integrations that connect, extend and complement existing systems
- Scalability and flexibility to grow with your organisation, up to millions of users
- Robust governance and compliance measures that maintain integrity and accountability
- Secure applications that protect data privacy and ensure public trust and confidence.
Why PhoenixDX
PhoenixDX is a leader partner of OutSystems in APAC, offering a top-tier team that specialises in mission-critical application development. Our growing list of public sector clients includes Victoria Police, ASIC and a major transport safety regulator.
More digital government transformation stories
From more community services to more efficient processes, public sector organisations are delivering on their missions with OutSystems.
