Managed Services

Managed Services

Managed Services

Proactive Managed Services for OutSystems solutions

To keep your ecosystem healthy, you must constantly monitor and proactively maintain, support and optimise your applications.

Let us do the heavy lifting to keep your OutSystems solutions in top shape​

Let us do the heavy lifting

IT teams are often extremely busy trying to clear their backlog and working on new solutions – they have little bandwidth to support the applications they are responsible for. They need to focus on the tasks that matter and drive innovation.

However, without proper proactive monitoring and performance management, small issues can quickly develop into major problems impacting solution performance, user experience and adoption, and return on investment (ROI).

To support your OutSystems applications, you need a specialised team to underpin and reinforce your service desk and proactively keep your systems at peak performance. We can do this for you.

What managed services can do for you

Improve your application services support

Give the best service desk to your users with a flexible, complete, robust and scalable operating model designed for your applications’ ecosystem.

Manage and reduce technical debt

With a dedicated team proactively and reactively taking care of issues left behind during development processes, you can turn technical debt into improvement opportunities as application portfolios evolve.

Better performance and environment resilience

Without real usage, you can’t be sure your applications are achieving optimal performance. It’s only when applications go live, roll out and reach full adoption that they can be monitored and tweaked to ensure they reach peak performance.

Maximise the value of the platform and solution ROI

Your ROI and long-term outcomes can only reach their potential if you continuously improve your applications performance, service and adoption.

What we offer

PhoenixDX offers a flexible and scalable menu of Service Lines to provide you with preventative, corrective and evolutive support and maintenance services for your OutSystems platform and hosted applications

Environment Health and Performance Management

Application Support

Extra Services

Guided by industry-leading OutSystems best practices and Information Technology Infrastructure Library (ITIL) principles, PhoenixDX can help as much or as little as you need within your budget.

Services designed for your business needs

Why PhoenixDX?

PhoenixDX is one of the fastest-growing companies in Australia and a leading OutSystems partner. Specialising in custom rapid application development and digital products, we have a strong track record delivering some of the most complex and biggest OutSystems applications in Australia. Awarded OutSystems APAC Customer Success of the Year 2018 and 2019 and Partner of the Year 2020 and 2021, we are fully dedicated to OutSystems with a highly-skilled team of 70+ experts, including 5 OutSystems MVPs (most valued professionals in the world-wide community).

100+

OutSystems Successful Projects Delivered

115+

OutSystems certifications

5

OutSystems MVPs