Responsive call centres
Enhance your customer’s experience, satisfaction and loyalty by using natural language, predictive analytics and sentiment analysis to provide more human-like, personalised call centre responses. GenAI enables an unprecedented level of automated customer support within your digital channels.
Useful virtual assistants
Achieve virtual assistants that are intuitive, responsive and capable of handling complex tasks with GenAI - from customer care, tech support, field services, marketing, sourcing and more. The new-look assistants can understand complicated queries, maintain context across multiple interactions and respond to various input forms.
Lucrative e-commerce translation
Provide multilingual services for e-commerce transactions with AI-assisted translations. Natural language and machine learning provide high-quality translations, real-time updates and cost efficiencies, empowering businesses to reach global markets seamlessly.
Better employee experiences
With GenAI, you can automate repetitive tasks, enable personalised interactions, offer real-time support and develop career plans to alleviate drudgery from your employees’ days. Foster a more efficient and engaged workforce that boosts productivity and job satisfaction.
Automate business processes
Transform tedious manual processes by leveraging advanced algorithms to streamline tasks and workflows. With GenAI, your business can intelligently analyse data across solutions, identify patterns and execute actions precisely, reducing manual effort and errors.
Drive revenue intelligence
Proactively implement revenue intelligence strategies within your apps by analysing vast datasets to uncover actionable insights and trends. Sales opportunities, customer behaviours and market dynamics can be easily identified and actioned using GenAI.
Transform knowledge discovery
For the first time, your business can comprehensively understand and organise unstructured and structured data. GenAI allows more diverse datasets to be analysed, providing valuable insights that empower more informed decisions and innovation.
Revolutionise content generation
Autonomously produce high-quality written content, including articles, product descriptions and marketing materials with ChatGPT, saving time and resources. Enables reports to be easily generated from your own data. Understand your user preferences better to engage target audiences more effectively.
Supercharge content summarisation
Employ sophisticated algorithms to distil key information from large texts. With GenAI, you can easily identify salient points, extract essential details and condense content into concise summaries. This improves key information dissemination and decision-making.
