The new solution creates a single source of truth for assessing operational risks from initiation to reporting, improving health and safety, compliance with industry regulations and reducing insurance premiums.
to deliver MVP
from the PhoenixDX team.
Since 2010, the coal distribution company has been an integral part of Australia’s coal supply chain. With facilities including rail, coal storage, ship loading and associated infrastructure, the organisation ensures a reliable coal supply from Australia to the world export market.
When conducting risk assessments of operating equipment, the company relied on manual processes, including spreadsheets, shared folders, and emails. These processes were time-consuming, lacked reporting, proper auditing and security measures, and were susceptible to human error. The company needed a robust operational risk assessment system that harnessed modern technology to improve efficiency and prevent injuries, property damage, reputational harm, financial losses, fines, and security breaches.
The company discovered that an off-the-shelf solution couldn’t offer the required flexibility, agility, or control. They needed a system that could evolve with their needs rather than trying to fit their processes into an existing, rigid package. Using OutSystems’ AI-powered low-code platform, they initially developed an Incident and Accident Management solution. Next, they committed to creating a new Risk Assessment Solution to complement and integrate with this system.
Working with PhoenixDX, the mining export company developed a state-of-the-art Risk Assessment System using the OutSystems platform in just 18 weeks. The custom core solution manages an operational risk assessment and mitigation workflow tailored to the company’s unique needs. The workflow spans from initiation to reporting, ensuring all details are documented. Approved users can accurately and securely track, sort, manage and archive all aspects of the operational risk assessment process.
Facilitators, administrators, approvers, and reviewers are prompted through the workflow to ensure they complete the tasks they are responsible for within the designated time frame. The system can generate reports with all the information related to the operational risk assessment process. This provides transparency and easy access to complete data needed for biannual mandatory audits, which helps keep employees and the business safer and reduces insurance costs.
Level 32, 101 Miller Street
North Sydney NSW 2060
Level 35, 477 Collins Street
Melbourne VIC 3000
Level 27, 32 Turbot St,
Brisbane City QLD 4000
Level 24, PSE Tower BGC
Taguig, 1634 Philippines
Level 32, 101 Miller Street
North Sydney NSW 2060
Level 35, 477 Collins Street
Melbourne VIC 3000 Australia
Level 27/32 Turbot St,
Brisbane City QLD 4000
Level 24, PSE Tower
Bonifacio Global City, Philippines
Level 32, 101 Miller Street
North Sydney NSW 2060
Level 35
477 Collins Street
Melbourne VIC 3000 Australia
Santos Place
Level 27/32 Turbot St,
Brisbane City QLD 4000
Level 24,
Manila 1634
Metro Manila Philippines
Level 32, 101 Miller Street
North Sydney NSW 2060
Work club Olderfleet
Level 35
477 Collins Street
Melbourne VIC 3000
Santos Place
Level 27/32 Turbot St,
Brisbane City QLD 4000
Philippine Stock Exchange Tower BGC, Level 24,
Manila 1634
Metro Manila Philippines
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