At PhoenixDX, security is our priority: we are now ISO 27001 certified

PhoenixDX recently obtained ISO 27001:2013 (ISO 27001) certification, the international standard that sets out the specification for an Information Security Management System (ISMS).

PhoenixDX recently obtained ISO 27001:2013 (ISO 27001) certification

Johnny Tran, PWC Australia, Pedro Carrilho, Managing Director & Founder, PhoenixDX, and Nithin Revanna, Security Administrator, PhoenixDX

Pedro Carrilho, Managing Director & Founder, PhoenixDX explained why this is so important, “When I heard that 60% of the companies who fall victim to a cyber-attack close their doors in less than 1 year, I knew we had to do our best to protect our data, systems, customers, contractors and employees. We are keenly aware that identity theft is widespread and didn’t want this for PhoenixDX. We want to protect everyone under our umbrella. Security is our top priority.”

By achieving ISO 27001, we have proven that our ISMS is aligned with international information security best practices and that PhoenixDX has secure and reliable processes and procedures in place to handle and protect a wide range of information assets. Our highest priority is to protect all types of information and data our stakeholders provide from unauthorised access, disclosures, modification, and eradication. Protecting our company, customers and employees’ information is our highest priority.

Nithin Revanna, Security Administrator at PhoenixDX, did a lot of groundwork to ensure we had all of the appropriate procedures in place. 

"We don't just rely on written policies or standards regarding information security. We also upheld the confidentiality, integrity and availability of information through safeguarding our technological assets and resources,” said Nithin.

According to Gavin, PhoenixDX’s IT Manager, "While it was a huge project that was challenging and time-consuming, it has put the company in a great position. The possibility of cyber attacks is everpresent, and security issues are always paramount. Now that we have gone through this process, we are far better prepared."

The IT team and our Managing Director spent the last 10 months reviewing and implementing security protocols, producing the appropriate policies and educating our team on the importance of each step. Bringing everyone along for the ride made a difference, and the team rose to the challenge.

“We had to fully understand how the new security measures would affect every department and make everyone aware of why it was so important. There was so much learning and education to get this across the line. We did our best to make our policies people-friendly, and we didn’t want to overwhelm our staff, making it easy for them to understand and participate.”

According to Pedro, “our goal is to train employees to avoid today's most common cyber attack attempts so that we can create a “Human Firewall”.

PhoenixDX will continue to provide comprehensive enterprise-grade software solutions in compliance with the ISO 27001 standards. Another step in building and maintaining reliable long-term partnerships with our customers.

Feel free to view our Security Policy and ISO 27001:2013 (ISO 27001) certification.