Senior Technical Business Analyst/Product Owner - Digital Transformation

We are in the market to attract and engage an exceptional human being to join our team as a Senior Technical Business Analyst/Product Owner.

Senior Technical Business Analyst / Product Owner – Custom Enterprise Application software Development

PhoenixDX, one of the fastest growing technology companies in Australia, is an award-winning digital transformation delivery organisation and OutSystems partner, specialising in custom application development and digital products.

This role is for a Technical BA / Product Owner who comes from a multi-year  background in application software development as a Senior Technical BA, understand business, understands the concept of digital transformation (beyond the buzz-word”), uses agile but is not used BY it and is at home working with a small team designing and delivering amazing core operational enterprise grade application systems – rapidly and beautifully.

Skilled in seeing the big picture, ability to envision and project a picture of solutions, writing user stories, past experience developing software, skilled in re-imagining processes, prototyping, agile development, BA tools, BPMN, using diagrams instead of writing long and very detailed functional specifications.
This role combines the elements of Technical BA and Product Manager (depending upon the project) and requires a wide range of skills covering enterprise application software solution development, product management, business analysis as well as client facing and people/co-elevation skills.

Our ideal candidate will have. a solid track record working on significant custom development application development projects – where it is custom software development – not package implementation or customisation.
Experience in a number of enterprise organisations, ideally spanning a range of diverse industries where the focus of your work has been as an integral part of a building custom software “systems of differentiation” solutions/products (See Gartner Pace Layer Model)  and/or delivering on digital transformation for the enterprise.

Our customers experience tremendous “speed to value”, user delight, operational excellence, and create competitive advantages for  their enterprise, by developing custom applications in weeks versus months (or years), as a result of our overall consultancy our UX/UI practice, our delivery methodology and use of the leading modern application development platform – OutSystems.

The OutSystems low-code platform enables customers to facilitate digital transformation through massive efficiency gains in building and supporting enterprise-grade applications.

As a Senior Technical Business Analyst/Product Owner, you will be responsible for gathering or consolidating  the overall requirements, both functional and non-functional, and developing the Epics and User Stories from which the developers can build the solution.

It will be essential for you to feel comfortable contributing to the design and specification of custom solutions from “the ground up”. This role will coordinate with multiple business sponsors, and work with the development teams to deliver large enterprise solutions which meet the customer’s needs.


  1. Mandatory to have worked in Custom Software Development (as opposed to package implementation and customisation). Candidates with extensive custom software development and product management exposure will be highly regarded for this role
  2. Mandatory to have strong experience (5+ years) as Business Analyst, including more than 2 years as a Senior Business Analyst
  3. Experience with agile methodology mandatory and digital product experience is also essential.  Additional experience across other delivery approaches and methodologies is well regarded.
  4. Exposure to various enterprise systems and solutions in various industries.
  5. Role based in Sydney.
  6. High degree of match of values and mindset



PhoenixDX, one of the fastest growing technology companies in Australia, is a multi  award-winning digital transformation company that leverages next generation enterprise software development tools, techniques and the top talent in the market.

Recognised at #22 in the latest Deloitte Tech Fast 50 list, we work with our customers to deliver innovative solutions that run, grow and transform their businesses. We deliver them in weeks (not months) or months (not years).

We are passionate about customer success. With a 5 star average CSAT rating and 100% reference-able customer base, our customers include ASX listed companies from a variety of industries with solutions that touch hundreds of thousands of users.

Our purpose is to transform lives for the better through technology and education.

We are a Certified Great Place To Work in Australia, and with employee engagement scores of 97%, eNPS of +98% and little to no attrition, our people live our mission and core values every day. In our culture of co-elevation, we recognise, reward and celebrate our people in dozens of innovative ways that allow them to bring their whole selves to work, do their best work, and grow along with the organisation. When we succeed, everyone shares in our profits.

We embrace diversity, equity and inclusion, in all its forms, informed by the different backgrounds, identities, preferences and experiences of our incredible, talented team who originate from 17 different countries of origin. In line with our values, we have a passion for social impact and giving back to the community. Through Pledge 1%, we donate our profits and time to causes aligned around SDG4: Quality Education and SDG2: Zero Hunger and encourage our team to work as volunteers to support social impact initiatives they are passionate about through our Make the World a Better Place Day. We also contribute with software and staff time to accelerate strategic digital initiatives for charities across Australia and the world.


Employer questions

Your application will include the following questions:
  • How many years’ experience do you have working in an agile environment?
  • Which of the following statements best describes your right to work in Australia?
  • Have you worked in a role which requires a sound understanding of the software development lifecycle?
  • How many years’ experience do you have in a business analyst (BA) role?
  • Which of the following programming languages are you experienced in?
Application form

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