Ever heard of the OutSystems Ladder? During the recent OutSystems ONE conference in Amsterdam, Ossama Ghanem, Senior Tech Lead and OutSystems MVP at PhoenixDX, took the stage to guide developers on an immersive growth journey. This session, titled “Climbing the OutSystems Ladder: From Skeptic to MVP,” introduced attendees to a powerful roadmap for advancing in the OutSystems ecosystem.
The OutSystems Ladder is a structured framework that outlines a developer’s journey from scepticism to becoming an influential community leader. Each step of the ladder represents a pivotal stage in a developer’s evolution—whether they are just starting out or are already familiar with the platform. In this article, we break down the key ideas shared by Ossama at the conference, providing insight into how developers can start their climb.
The OutSystems community is the foundation of everything developers do—it’s the glue that keeps everyone connected and growing. With over 800,000 members, including over 200 advocates (MVPs and champions), the community is a resource that supports everyone from newcomers to experts. Ossama emphasised the value of the community as the “beating heart” of the OutSystems ecosystem, enabling developers to grow and learn from each other.
For those who may feel overwhelmed by the abundance of resources—like forums, articles, user groups, and the Forge—Ossama laid out a practical guide on navigating and using the community resources effectively. He acknowledged that the community can seem daunting at first, but by taking steps, developers can unlock an incredible source of support and growth.
The OutSystems Ladder provides a clear path for developers, categorised into four distinct stages. Here’s how Ossama described each step:
Sharing his experience climbing the OutSystems Ladder aims to guide developers through these stages and help them become influential contributors to the community. Ossama made it clear that being an advocate isn’t just about recognition—it’s about contributing to the greater good of the developer community and helping others on their journey.
Ossama also introduced the audience to the PhoenixDX formula for building successful OutSystems teams. At PhoenixDX, we take a strategic approach to career growth—one we call “career train stops.” This model allows developers to move between different paths as we grow, giving them visibility and support to shape their careers.
PhoenixDX’s “career train stops” are modelled after a subway map, where different roles intersect and allow for changes in focus—for example, moving from a developer role to technical leadership or solution architecture. This approach is designed to give team members clarity on how we can grow within the organisation and take charge of their career progression.
The formula also emphasises the importance of individualised growth plans tailored to each team member’s aspirations and skills. Ossama talked about how mentorship—both technical and soft skills—is critical to helping developers evolve into technical leads and influential leaders. He stressed that technical excellence alone isn’t enough—developers also need consultative skills, team management abilities, and a deep understanding of solution architecture to become successful tech leads.
PhoenixDX’s success is evident in our ranking as the fourth Best Place to Work in Australia’s tech sector. We also have the highest number of OutSystems MVPs (6 MVPs, 3 trainers) in one organisation globally. The focus on career development and community contribution has created an environment that fosters both individual growth and collective success.
Community contributions are another critical part of what PhoenixDX does. For instance, DX Dev Digest is a consolidation of tips, articles, and videos that share the team’s technical experiences. It serves as a valuable resource for developers looking to learn from real-world challenges.
PhoenixDX also leads the OutSystems User Group for Australia—East Coast, organising events every one to two months. These user groups are tailored to address relevant topics, such as technical debt, AI, security, best practices and integration. Ossama emphasised that staying involved in user groups is one of the best ways to continue learning and growing as an OutSystems developer.
Whether you are at the start of your OutSystems journey or are already immersed in the ecosystem, the OutSystems Ladder provides a roadmap for growth. Take advantage of the wealth of knowledge the community has to offer—from guided paths and user groups to engaging with advocates.
Ossama Ghanem is a Senior Tech Lead at PhoenixDX and an OutSystems MVP, Trainer, and Ambassador. He has over a decade of experience in the tech industry. He holds a Bachelor’s degree in Information and Communication Technology, specialising in Software Engineering, from the University of Technology, Sydney.