This leading commercial property management company manages many commercial properties around Australia, and monthly rental invoices need to be generated for over 3,500+ tenant contracts.
Building lease managers had to manually review tenant charges working off large printouts of up to 300 pages long (generated by Yardi’s CTI property management software). Any errors or required changes were manually marked up on these printouts and sent to another team for processing. The report would have to be generated again and this process was repeated until all chargers were approved. This manual rent roll approval process was very time consuming and prone to errors.
The PhoenixDX Solution
Our customer decided to replace their existing property management software with a new application built in OutSystems integrated with their existing SAP platform. The new application automated the review and approval process. Once approved, the system automatically sent the rent roll to SAP for billing, streamlining the entire process.
This significantly improved the user experience for the building lease managers and dramatically reduced errors and double handling of information. This allowed them to review and correct monthly charges easily.
This leading commercial property management group now has a fast, easy-to-use and reliable solution that automates and tracks their rent roll process: