Transforming patient care through the power of technology

Flexible, robust and configurable, a new digital pathways application unifies the patient care journey,  optimising patient outcomes and healthcare resources.

15 months

to complete

5 developers

from the PhoenixDX team.

Creates new patient journeys in hours, not months

Shares patient data across clinicians, improving outcomes

Delivers faster, more cost-efficient healthcare provision

About the organisation

The healthcare technology company is dedicated to decreasing complexity and enabling more efficient, integrated and scalable patient care. It’s mission is to provide the underlying infrastructure that enables any healthcare system to configure and deploy digital pathways according to its needs.

The challenge

Modern healthcare isn’t simple. A patient’s journey now involves a web of GPs, specialists, hospitals, and clinics – often in different locations, and rarely on the same page. That fragmentation means vital information gets missed, care becomes inconsistent, and the patient ends up feeling like they’re the one holding it all together.

The founders of the healthcare company recognised this problem as early as 2014. They took action, launching their business and developing a platform that helped unify the patient journey, contrasting with point solutions that silo patient data. It worked, but as technology evolved and expectations grew, they wanted to further improve the solution. Their team spent two years trying to enhance it using traditional development methods, but progress was painfully slow and rigid. Something had to change.

The solution

Using OutSystems’ low-code development, the healthcare company started enhancing and complementing their original digital platform. Tasks that previously took six months took just weeks. The new solution breaks down patient care pathways for all medical disciplines into core elements, creating modules that can be added to a configurable workflow. This allows clinicians to build and modify pathways via a drag-and-drop form builder and share via the platform. Behind the scenes, it’s built on smart, reusable components that make it simple to configure care journeys across any medical discipline, without coding.

In short: better care, delivered smarter.

The results